T&C, PRIVACY & COOKIES POLICY

Last updated: May 2026

TERMS & CONDITIONS

Last Updated: June 2026

Acceptance of Terms

By accessing or using SignsSymptomsCare.com, you agree to be bound by these Terms & Conditions.

If you do not agree, you should not use the website.

Purpose of the Platform

SignsSymptomsCare.com is a community platform that allows users to share information relating to signs, symptoms, health experiences, and care approaches.

The website is provided for informational and educational purposes only.

Important Medical Disclaimer

Content available on this website:

  • Does not constitute medical advice
  • Does not create a doctor-patient relationship
  • Should not be relied upon for diagnosis or treatment
  • Should not replace consultation with qualified healthcare professionals
  • Always seek professional medical advice regarding health concerns.
  • In an emergency, contact your local emergency services immediately.

User Accounts

Users are responsible for:

  • Maintaining the confidentiality of account credentials
  • Providing accurate information
  • Updating information when necessary
  • You are responsible for all activity occurring under your account.

User Content

Users remain responsible for all content they submit.
By posting content, you grant SignsSymptomsCare.com a worldwide, non-exclusive licence to display, store, reproduce, and distribute that content for operation of the platform.

Prohibited Content

Users must not post:

  • False or misleading information
  • Dangerous medical misinformation
  • Harassment or abuse
  • Hate speech
  • Defamatory content
  • Spam
  • Malicious software
  • Illegal content
  • Personal information belonging to others without consent

Moderation

We reserve the right to:

  • Review content
  • Edit content
  • Remove content
  • Restrict accounts
  • Suspend or terminate accounts
  • Where necessary to maintain platform safety and integrity.

Reporting Content

Users may report content believed to be:

  • Harmful
  • Inaccurate
  • Illegal
  • Abusive
  • Misleading

Reports may be submitted to:

support@signssymptomscare.com

Intellectual Property

Website content, branding, design, software, and logos remain the property of SignsSymptomsCare.com unless otherwise stated.

Users may not reproduce or distribute website materials without permission.

Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee accuracy of user-generated content.
  • We are not responsible for decisions made based on information found on the platform.
  • We are not liable for losses arising from use of the website.
  • Use of the platform is at your own risk.

Availability of Service

We may modify, suspend, or discontinue any aspect of the website at any time without notice.

Indemnification

You agree to indemnify and hold harmless SignsSymptomsCare.com from claims arising from:

  • Your use of the platform
  • Your content
  • Your violation of these Terms
  • Governing Law

These Terms shall be governed by applicable laws and regulations without affecting any mandatory consumer rights available in your jurisdiction.

By using this website, you agree to this Privacy & Cookies Policy.

SignsSymptomsCare.com (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookies Policy explains how we collect, use, store, and protect information when you use our website and services.

We may collect information that you voluntarily provide, including:

  • Name
  • Username
  • Email address
  • Organization name
  • Location
  • Contact information
  • Information submitted through forms
  • Content, comments, posts, signs, symptoms, care experiences, and other contributions
  • Information Collected Automatically

When you use the website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Date and time of visits
  • Referring website addresses
  • Usage and interaction data
  • Health-Related Information

Users may voluntarily submit information relating to signs, symptoms, conditions, treatments, care experiences, and other health-related matters.

Such information may be considered sensitive personal information under certain privacy laws.

You should only submit information that you are comfortable sharing and should avoid posting personal medical records, identification numbers, or other highly sensitive information.

How We Use Information

We may use information to:

  • Operate and maintain the platform
  • Create and manage user accounts
  • Display user-generated content
  • Improve website functionality
  • Provide support services
  • Detect spam and abuse
  • Protect users and platform security
  • Enforce our Terms and Conditions
  • Comply with legal obligations
  • Legal Basis for Processing

Where applicable, we process personal information under one or more of the following legal bases:

  • User consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Protection of vital interests

Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

How We Use Cookies

We use cookies to:

  • Keep users logged in
  • Remember preferences and settings
  • Improve website functionality
  • Analyse website traffic and performance
  • Detect security threats and abuse

Types of Cookies We May Use

Essential Cookies

  • Required for website operation and security.
  • Functional Cookies
  • Remember preferences and user settings.

Analytics Cookies

  • Help us understand how visitors use the website.

Security Cookies

  • Help detect fraudulent or malicious activity.

Managing Cookies

  • You may manage or disable cookies through your browser settings.
  • Disabling cookies may affect website functionality.

Third-Party Services

We may use third-party service providers for:

  • Website hosting
  • Security monitoring
  • Spam protection
  • Analytics services
  • Email delivery services

These providers may process information on our behalf subject to contractual safeguards.

International Data Transfers

Because the website is available globally, information may be transferred to and processed in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect personal information.

Data Retention

We retain information only for as long as necessary to:

  • Provide services
  • Maintain security
  • Resolve disputes
  • Comply with legal obligations

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Request portability of data
  • Withdraw consent where applicable

Requests may be submitted to:

privacy@signssymptomscare.com

Data Security

We use reasonable technical and organisational measures to protect personal information.

However, no internet-based service can be guaranteed completely secure.

Children’s Privacy

The platform is not intended for children under the age required by applicable law in their jurisdiction.

We do not knowingly collect personal information from children.

Changes to this Policy

We may update this policy periodically.

Changes become effective when posted on this page.

Contact

Privacy enquiries:

privacy@signssymptomscare.com